Privacy Policy

Last updated: October 25, 2025

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Overview

Furwish (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, and protect your personal information when you visit, make a purchase, or otherwise interact with our Services.
Furwish is powered by Shopify, which helps us securely process transactions and provide our Services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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Personal Information We Collect

We collect personal information to operate our store, process your orders, and improve your experience. This may include:

• Contact details: name, billing/shipping address, email, phone number.

• Payment information: credit/debit card details, billing info, transaction records.

• Account details: username, password, preferences, settings.

• Order information: items viewed, added to cart, purchased, returned, or exchanged.

• Communications: messages, support inquiries, and feedback you send us.

• Device and usage data: IP address, browser type, operating system, site interactions, and cookies.

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How We Collect Information

We may collect information:

• Directly from you when you create an account, place an order, or contact us.

• Automatically through cookies, analytics tools, and browsing activity.

• From service providers (e.g., Shopify, shipping companies, and payment processors).

• From partners or third parties who assist in marketing or logistics.

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How We Use Your Information

We use your personal information to:

• Fulfill and manage orders, payments, shipping, and returns.

• Provide customer support and respond to inquiries.

• Personalize your shopping experience.

• Send updates, offers, and marketing communications (you may unsubscribe anytime).

• Detect, prevent, or investigate fraud or security issues.

• Comply with legal obligations and resolve disputes.

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How We Share Your Information

We may share your information with:

• Shopify, our e-commerce platform provider.

• Service providers such as payment processors, shipping partners, and analytics providers.

• Marketing partners to deliver relevant ads or promotions (you may opt out of targeted advertising).

• Government authorities or law enforcement if required by law.

• Affiliates or successors in the event of a business transfer (e.g., merger or acquisition).

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Relationship with Shopify

Our store is hosted by Shopify, which processes some of your personal information to help us provide our Services.
Shopify’s privacy practices are detailed in the Shopify Privacy Policy.
Depending on your location, you can exercise your data rights through Shopify’s Privacy Portal.

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Third-Party Links

Our site may contain links to third-party websites or tools. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

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Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect personal information from minors.
If you believe a child has provided us with personal data, please contact us and we’ll delete it promptly.

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Security and Data Retention

We use administrative and technical safeguards to protect your information. However, no system is 100% secure.
We retain personal information only as long as necessary to fulfill our business or legal obligations.

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Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Delete your personal information.

• Correct inaccurate data.

• Opt out of targeted advertising or data sharing.

• Withdraw consent for marketing emails.

You can exercise these rights by contacting us at support@furwish.us.
We may verify your identity before processing requests, as required by law.

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International Transfers

Your information may be processed outside your country of residence, including in the United States.
When we transfer personal data internationally, we take steps to ensure adequate protection through recognized safeguards like Standard Contractual Clauses.

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Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
We’ll post the updated version here with a new “Last updated” date.

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Contact Us

If you have questions, concerns, or data requests, please contact us at:
📩 support@furwish.us